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Design Extender Activation goof-up

Thread began 10/03/2014 6:13 pm by johnbennettgraphics437246 | Last modified 10/06/2014 12:47 pm by Jason Byrnes | 368 views | 1 replies |


Design Extender Activation goof-up

I'm stuck! I need to use Design Extender today. I installed the newest version and then screwed up the activation. I tried to reset as instructed (I don't have it activated anywhere and yet it says that I'm using both activations allowed. I really to be using it today. Is there anything you can do to help? May thanks.

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Jason ByrnesWebAssist

in the private message section, send your serial number and mac address.

On windows, To find out the MAC address:?
1) Go to the Start Menu -> Run. Type "cmd" and click on OK to bring up a command prompt.?
2) At the command prompt type "ipconfig /all > c:\\ipconfig.txt"?This will create a file in your C drive called ipconfig.txt. This file will have the MAC address in it.

On Mac:
1) Open System Preferances
2) Go To Network
3) in the list of connections, select the active one, and click the advanced button
4) Go to the Ethernet tab and note the Ethernet ID

i can use that information for manual activation.

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