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Problems With Connection

Thread began 9/28/2014 5:16 pm by esms | Last modified 10/06/2014 11:10 am by Jason Byrnes | 646 views | 15 replies |

esmsBeta Tester

Problems With Connection

Hello - I have previously tried Powerstore 2 and 3 but didn't get them to work. I noticed today there was a 50% discount for PS4 and was wishing to buy another copy.

I have a copy of PS4 already but have not tried to install previously owing to the problems with v2 and v3.

Nevertheless, I tried it today. However, when I try to get v4 to install, it fails during the set up procedure on the database page. I think it's step 2 or step 3.

I have created a new database using the hosting company 123-reg. However, when I enter the name of the database in the set up procedure, it fails.

Can anyone who has successfully got PS4.53 to work offer an explanation please?

......................................
UPDATE
It now connects but I am informed to delete a specific folder. However, I missed the name of it. What folder do I delete to make it work fully? I ask because I have uploaded an image for a product, and it doesn't display. I'm guessing the folder I'm supposed to delete is causing the error.

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Jason ByrnesWebAssist

The folder to delete is the install folder.

if you continue to have problems with product images displaying, I'll need to troubleshoot directly, see the private message section.

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esmsBeta Tester

Hello - When I unzipped the powerstore 4 file, I couldn't find the manual. Is it available elsewhere on the Webassist site?

I uploaded an image from within the control panel. Is this correct? Or, do I have to do it with the unzipped files that now sit inside Dreamweaver?

http://www.ticktraining.co.uk/TTStorePS4/index.php

Thanks

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Jason ByrnesWebAssist

the image is not showing because of the date timezone error.

edit the /TTStorePS4/webassist/plugins/catalog/scripts/resize_image.php file and add the following code at line 1:

<?php 
date_default_timezone_set('Europe/London');
?>



The list of valid timezones is here...

http://www.php.net/manual/en/timezones.php

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esmsBeta Tester

Hello

OK - thanks. I'm not sure how I missed that during the set-up / installation. Where was that setting made during the set-up wizard?

I've added the code to the file you suggested - but I now only see 'code' displayed at: http://www.ticktraining.co.uk/TTStorePS4/index.php

Is there something else I need to do to make it display correctly?

Thanks

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Jason ByrnesWebAssist

This isnt a setting that you set in the installation, it is a setting that your host should have already set for you in the php.ini file.

it looks like you added the code incorrectly. in the private message section, please provide ftp information and I can fix it for you.

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esmsBeta Tester

Hello

Here is the FTP info requested.(in private message).

Thanks

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Jason ByrnesWebAssist

you had removed a php tag from the page, I added it back to correct the problem.

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esmsBeta Tester

OK - thanks - it all seems to be working now.

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Jason ByrnesWebAssist

you're welcome.

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