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eCart 6.08 JavaScript Error(s) Occurred

Thread began 9/10/2014 10:06 am by cal114936 | Last modified 9/11/2014 11:57 am by Jason Byrnes | 2393 views | 5 replies |

9/10/2014 10:06 am | #1 cal114936Beta Tester

eCart 6.08 JavaScript Error(s) Occurred

I recently had to re-install Windows 7 and all Adobe CC programs. I went to access the Webassist eCart menu and get the following error.

The following JavaScript Error(s) occurred: Unable to open scrript file "C:\Program Files (x86)\Adobe\Adobe Dreamweaver CC 2014\Configuration\Shared\WebAssist\eCart\WA_RunCommand.js (error 3)

Couldn't locate the file either.

I deleted the WinCache file, re-installed eCart, reset the workspace and get the same error

Thanks for any help.

9/10/2014 10:23 am | #2 Jason ByrnesWebAssist

sounds like the WebAssist installer has not finished the installation.

the installation for eCart 6 is a little deferent then previous extensions.??the steps are:
?1) install the eCart extension to the extension manager
?2) open Dreamweaver. If the WebAssist installer does not launch automatically, open a php page, this should prompt the web assist installer to run and finish installing the extension (It will open a window that installs eCart and has steps 1 - 2 - 3 listed)?
3) after the WebAssist installer completes, make sure to close Dreamweaver and start it again.??the error indicates that the WebAssist installer did not run to finish the installation of eCart.

??Uninstall eCart from the extension manager, then follow the steps listed above.

9/10/2014 12:15 pm | #3 cal114936Beta Tester

Followed your steps and removed and then re-installed eCart with the same results.

9/10/2014 12:45 pm | #4 Jason ByrnesWebAssist

Did the webassist installer run to finish the installation?

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

9/10/2014 12:59 pm | #5 cal114936Beta Tester

See PM

9/11/2014 11:57 am | #6 Jason ByrnesWebAssist

We looked at this in a connect meeting, and found the user was logged in using the built in windows Administrator account.

I suggested creating another standard user with admin privileges, and installing the extensions for that user.

The Built in Administrator account should not be used for every day use, it should only be reserved for system administration tasks.

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