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Data Bridge Preset Wont Import

Thread began 9/09/2014 12:07 am by Lee Firth | Last modified 9/12/2014 10:46 am by Jason Byrnes | 2854 views | 8 replies |

9/09/2014 12:07 am | #1 Lee Firth

Data Bridge Preset Wont Import

I exported a data bridge preset on a previous project I had been working on but now it wont import into the preset manager. I get an error message that says: The file you selected is not a valid Data Bridge Application Preset.

The preset file is attached.

Attached Files

Data Bridge - Preset.zip

9/09/2014 8:32 am | #2 Jason ByrnesWebAssist

The zip file worked for me.

In the Preset manager, select:
Data Bridge - Prest from the product list, click the import button and select the .zip file for the preset.

9/09/2014 2:31 pm | #3 Lee Firth

I'm running OS X 10.9.4 and I have tried it using Dreamweaver CS6, CC & CC 2014. Same result on all.

9/09/2014 2:39 pm | #4 Jason ByrnesWebAssist

Are you extracting the zip file? you need to select the zip file not extract it.

I have tested on Mac and Windows in DW CC 2014, CC, and CS 6 and can import the preset you attached without an error, i am not able to reproduce the error when selecting the zip file on import.

9/09/2014 2:40 pm | #5 Lee Firth

No I just select the zip file without extracting it. I'll try uninstalling the extensions and reinstalling, is there any order I should install them in?

9/09/2014 3:10 pm | #6 Lee Firth

Well it's a mystery, I have just uninstalled and reinstalled Data Bridge and I still get the same error message.

9/10/2014 12:48 pm | #7 Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

9/10/2014 2:21 pm | #8 Lee Firth

See PM

9/12/2014 10:46 am | #9 Jason ByrnesWebAssist

I have forwarded this to ray and asked him to contact you.

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