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Design Extender Powercms

Thread began 7/30/2014 3:45 pm by tolushayoo193471 | Last modified 7/31/2014 12:45 pm by Jason Byrnes | 1948 views | 21 replies |

tolushayoo193471

Design Extender Powercms

Having upgraded to design extender, I tried to install the Powercms on another server but it's not displaying anything after installation. Is it not unlimited installation? Please advice. thanks

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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tolushayoo193471

Thanks

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Jason ByrnesWebAssist

you say in your initial message that it does not show anything after installation, the link you provide is to start the installation, you need to complete the installation, I cant do that for you as i dont know your database connection information.

I need to see the problem after the installation.

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tolushayoo193471

That's what happens again after I tried deleting and re-uploading and reinstalling, have done this up this today now up to 4 times. The database is correct but it wont let me get pass this page. I now went under my account on webassist, and i click activation history that I saw this am not sure if that's the reason why am having this issue since this not my first time of installation this.

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Jason ByrnesWebAssist

finish the installation and then i can troubleshoot.

The activation history refers to installation in Dreamweaver, you can activate PCMS on unlimted web sites.

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tolushayoo193471

It's not allowing me to get pass step 4, and it's not allowing me to go back and my database is correct. I don't really know why it's not allowing me. Is there a file I can delete from my installation directory instead of me to delete the whole file again that will help me to clear all this?

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Jason ByrnesWebAssist

ok, you were not clear on that , you had said the problem was happening after install, not during.

The install thinks the tables have already been created for CMS in the database.

Use phpMyAdmin to access the database, and delete the wa_settings table and any tables whose name begins with pcms2_

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tolushayoo193471

Trust me, I've done that 4times, there is nothing in the database, I've even created another database and use it afresh but still wont work.

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Jason ByrnesWebAssist

I cant know what you have tried unless you tell me.

in a private message section, give access to your sites control panel so I can access the database myself to troubleshoot.

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