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Cannot get paypal response display transaction fail

Thread began 7/10/2014 5:09 pm by Brendan | Last modified 7/16/2014 4:47 pm by Jason Byrnes | 836 views | 11 replies |

Brendan

Cannot get paypal response to display transaction fail reason

I have a live cart/checkout page where I am able to successfully run test transactions in every browser. I have someone who is trying to process a transaction, but keeps getting the failed page, so I added the local response bindings for Payflow Pro. I have been trying to enter bad CC info (CC#, Exp Date, CVV), but cannot get the checkout_failure.php page to display the response from paypal.

Any suggestions on what I might be doing wrong? site info in PM

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Justin HoodWebAssist

Are you starting the session on your failure page? The response bindings are derived from session variables. If the session isn't alive on the failure page, they won't display.

Try adding:
<?php
@session_start();
?>

To the very top of your failure page and see if the response bindings are being written then.

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Brendan

I've added the session start to the first line of the page, and i'm still not getting any of the local response data.

I've added the following bindings:
Result
Full Response
Full Request

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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Brendan

See PM

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Jason ByrnesWebAssist

see PM

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Brendan

PM

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Jason ByrnesWebAssist

See PM

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Brendan

Updated FTP info

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Jason ByrnesWebAssist

Your checkout uses paypal payments pro, checkout with credit card uses the PayPa; Direct Payments API, not the PayFlow Pro api. you should not be using the payflow pro response bindings.

open the bindings panel, click the plus button and go to eCart -> Checkout -> Local Checkout Response.

from the list of Gateways select PayPal Direct Payment.

use the paypal direct payment bindings on your page to write the response, not the payflow pro bindings.

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