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I need to re-validate DataBridge every time I re-start Dreamweaver

Thread began 7/02/2014 1:20 pm by RMar93560704 | Last modified 7/03/2014 11:15 am by Jason Byrnes | 363 views | 5 replies |

RMar93560704

I need to re-validate DataBridge every time I re-start Dreamweaver

Hi Jason. I'm not on a VPN, or changing machines, or anything funky - but every time I quit Dreamweaver, and re-start it, and open a page that uses the Databridge stuff, I need to re-enter my serial number. Ideas? It's been this way since I installed the latest version (which is another question - though it may be resolved with the latest update from Adobe, with the extension manager for CC just being updated, but I'd download the update, install it with ext mgr, and then on loading DW, it would download and install from inside the program AGAIN.)

But the serial number issue is the pressing one here... thanks in advance!

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Jason ByrnesWebAssist

What is your OS?

What version of Dreamweaver?

What other extensions, including versions numbers, are installed?

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RMar93560704

followup to re-validation

OSX 10.9.4
Dreamweaver CC 2014, build 6733
Databridge 1.2.0
eCart 6.0.7 (I haven't tried anything with this yet to see if it needs serial numbers each time)
Adobe Exchange 1.1.0
Deprecated Panel 1.0.0
:-)

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Jason ByrnesWebAssist

Does the system hard drive have any special characters in the name? if so, that could cause the problem with reactivation.

Another possibility is a system set up that places the users folder on another drive.

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RMar93560704

None of the above, I'm afraid. Very standard system. System disk is called "Moof".

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Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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