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Security Assist Wizard is Hanging

Thread began 8/23/2009 7:15 am by c.claypool236796 | Last modified 8/26/2009 6:07 pm by Technical Support Representative | 1220 views | 3 replies |


Security Assist Wizard is Hanging

Hi all

When I launch the SecurityAssist Wizard, I get a dialog box with the controls on the bottom (Help, back, next, cancel) and nothing in the middle ... I get a javascript error that says

In File "SecurityAssistWizard":
initializeUI is not defined

if I press any of the controls at the bottom, I get a javascript error that says

In File "SecurityAssistWizard":
APP_OBJ is not defined

Yesterday, I was able to open the wizard, I upgraded to 1.1.7 and now I can't ... the only other changes I have made is to remove a Project Seven extension from Dreamweaver (I am using CS4 on a Vista 64bit machine)

I have tried uninstalling, restarting installing, backing up to 1.1.6 (which was working yesterday, not now) and all the way to 1.1.3 all restarting and uninstalling in between each step.

At 1.1.7, DW CS4 froze to where restarting (not even task manager) was the only way to quit, at least in 1.1.6 and earlier it does crash DW.

I can start all my other Web Assist wizards and the other aspects of SecurityAssist

Any help would be greatly appreciated!

Corinne Claypool

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Eric Mittman

It looks like you have tried a few things, have you also tried deleting the win file cache? If not I think this would be worth a try. If this does not work for you please let us know. Here is a thread that has the info about deleting the cache file.


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C Claypool

Yes that fixed it .... thank-you!

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Technical Support Representative

That is great to hear, glad it worked for you.

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