close ad
WARNING: Do Not Install the DREAMWEAVER CC 2017 or 2018 Update »
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

I am having issues with the redirect from Universal Email.

Thread began 6/05/2014 1:40 pm by sandy170299 | Last modified 6/05/2014 5:16 pm by Jason Byrnes | 311 views | 5 replies |

sandy170299

I am having issues with the redirect from Universal Email.

It is taking forever to redirect and sometimes times out. I am attaching my relevant files. Thank you.

Sign in to reply to this post

Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

Sign in to reply to this post

sandy170299

see PM

Sign in to reply to this post

Jason ByrnesWebAssist

Looks to be just taking a little while to communicate with the SMTP server.

you would need to work with the host to determine why the smtp server is slow to respond.

some things that may be worth looking into:

-You are using a dynamic value for the from Address. to using a valid email for your domain as the from address. if you click the from button to access Advanced From settings, you can use the dynamic value for the replay to option.

- in the SMTP server settings, you have left the server address and port blank. double check with the host to see if it would be better to specify the server and port address.

- in the SMTP server settings, try checking the option to pass the from address as an extra parameter.

Sign in to reply to this post

sandy170299

I have asked the host to supply me with the server settings. I'm not sure I understand what you're suggesting here:

-You are using a dynamic value for the from Address. to using a valid email for your domain as the from address. if you click the from button to access Advanced From settings, you can use the dynamic value for the replay to option.

What should I put in the reply to field? Thanks.

Sign in to reply to this post

Jason ByrnesWebAssist

use the dynamic biding for the email form element as the reply to value, use a static email for the from address

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...