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Unexpected error -43

Thread began 5/07/2014 4:45 pm by KPat79606033 | Last modified 5/13/2014 8:35 am by Jason Byrnes | 2137 views | 15 replies |

KPat79606033

Unexpected error -43

New download of Design Extender, installed on Mac/DW CS6.
Application was previously on PC/CS5
I reset all my activations but still getting error when I try to activate on Mac.

Thanks

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Jason ByrnesWebAssist

in the private message section, send the Serial number for your extension and the mac address for you computer and I Will generate the license file for you.

On windows, To find out the MAC address:?
1) Go to the Start Menu -> Run. Type "cmd" and click on OK to bring up a command prompt.?
2) At the command prompt type "ipconfig /all > c:\\ipconfig.txt"?This will create a file in your C drive called ipconfig.txt. This file will have the MAC address in it.

On Mac:
1) Open System Preferances
2) Go To Network
3) in the list of connections, select the active one, and click the advanced button
4) Go to the Ethernet tab and note the Ethernet ID

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KPat79606033

PM sent

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Jason ByrnesWebAssist

see PM

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KPat79606033

PM sent
Thanks

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Jason ByrnesWebAssist

That is not a valid WebAssist serial number.

I need the serial number for the WebAssist extension you are trying to activate.

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KPat79606033

oops, sorry that was something else, too much going on.

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Jason ByrnesWebAssist

license and instructions have been sent to your email.

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KPat79606033

Not working,
I did exactly as instructed, unzip the file and copied to location, now every time I try to insert from Webassist Dreamweaver closes unexpectedly.

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Jason ByrnesWebAssist

reset the workspace layout:
go to Window -> Work Space layout -> Reset '<your layout name>'

and Delete the Dreamweaver Cache file from the users configuration folder:
http://www.webassist.com/tutorials/Common-installation-issues

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