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Content missing when trying to edit content area

Thread began 4/25/2014 8:53 am by zanimul379168 | Last modified 5/06/2014 12:41 pm by Jason Byrnes | 1306 views | 7 replies |

zanimul379168

Content missing when trying to edit content area

This is on an older installation that has been in operation for some time. We do not see any error messages and I have tried the edit to the Helper_PHP.php file that was recommended in an older ticket post. The content shows in the CMS Home page, but click on edit and nothing appears - see attachments. The content is also visible in the "View" window.

Please help.

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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zanimul379168

Thanks Jason, reply is in the private section

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Jason ByrnesWebAssist

This is server configuration issue that is cauing the permisions of the pwrcms/WA_iRite/fckconfig.js file to not allow access.

I am trying to use File Zilla to change the permissions, but it is still not allowing access. I am trying to use 755 for the permission level , but no change which is odd because another js file at the same level with the same permissions does allow access:
pwrcms/WA_iRite/fckeditor.js

you will need to contact the host to have permissions for that file edited to allow access.

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zanimul379168

Okay.. checking the permissions.

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Jason ByrnesWebAssist

See PM

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zanimul379168

See the PM

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Jason ByrnesWebAssist

You would need to recreate the CMS System using Design Extender.

Back up the existing pcms2_contents table, you can revert it after installing the Design Extender CMS System to retain the original contents.

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