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recently installed cart 6 and now I'm getting errors about WA_iRite_Trans.htm has invalid information.

Thread began 4/17/2014 2:03 am by namon96 | Last modified 5/16/2014 4:36 pm by Jason Byrnes | 826 views | 15 replies |

namon96

recently installed cart 6 and now I'm getting errors about WA_iRite_Trans.htm has invalid information.

I've started getting these messages, I've deleted the cache file a few times to no avail

Any idea

Cheers

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Jason ByrnesWebAssist

reset the workspace layout:
go to Window -> Work Space layout -> Reset '<your layout name>'

in some cases, you may need to restart the OS, then delete the cache file again for that to take effect. after resetting the workspace, I Would try restarting the OS and deleting the cache file again.

If you continue to have problems, please include some more details about your system:

What is your OS?

What version of Dreamweaver?

What other extensions, including the version numbers are installed.

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namon96

Thanks Jason,

Tried all of the above, still getting errors

All has been stable for years until I installed cart 6

My operating system is windows 7

DW cs6 12.0 build 5861

Only other extensions installed

Data Assist 210
Security Assist 119
Universal email 401

I'm also having issues with Universal email launching for a second then closing dow

Cheers
Norman

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Jason ByrnesWebAssist

these extensions:
Data Assist 210
Security Assist 119
Universal email 401

are not supported under Dreamweaver CS6. they where replaced by Data Bridge before CS 6 was released. you will either need to revert to an older Dreamweaver version or upgrade to Data Bridge to continue using them in DW CS6.

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namon96

Thanks Jason,

I'll give it a go

cheers
Norman

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namon96

Hi Jason,

Totally frustrated, I went back to pre cart 6 backup and everything is fine, no errors at all.
I then reinstalled cart 6, purchased data bridge, I've deleted cache files, re did the workspace, but the software does not work, I'm trying out the Data Assist Wizard, however it just hangs after this message (attached)

I've also notice duplications of icons, is it possible that my earlier versions of data assist we're not removed by the extension manager

Cheers
Norman

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Jason ByrnesWebAssist

try recreating the users configuration folder as outlined in step 12 of the Adobe troubleshooting guide:
http://helpx.adobe.com/dreamweaver/kb/troubleshoot-javascript-errors-dreamweaver-cs4.html#main_user_config

then open the Extension manager, uninstall all extensions, then reinstall them.

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namon96

Thanks Jason - will do and I'll get back to you

Cheers
Norman

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namon96

Hi Jason,

Created a new config, all going well so far

cheers

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Jason ByrnesWebAssist

Glad to hear it is working.

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