close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

recently installed cart 6 and now I'm getting errors about WA_iRite_Trans.htm has invalid information.

Thread began 4/16/2014 11:03 pm by namon96 | Last modified 5/16/2014 1:36 pm by Jason Byrnes | 2724 views | 15 replies |

namon96

recently installed cart 6 and now I'm getting errors about WA_iRite_Trans.htm has invalid information.

I've started getting these messages, I've deleted the cache file a few times to no avail

Any idea

Cheers

Sign in to reply to this post

Jason ByrnesWebAssist

reset the workspace layout:
go to Window -> Work Space layout -> Reset '<your layout name>'

in some cases, you may need to restart the OS, then delete the cache file again for that to take effect. after resetting the workspace, I Would try restarting the OS and deleting the cache file again.

If you continue to have problems, please include some more details about your system:

What is your OS?

What version of Dreamweaver?

What other extensions, including the version numbers are installed.

Sign in to reply to this post

namon96

Thanks Jason,

Tried all of the above, still getting errors

All has been stable for years until I installed cart 6

My operating system is windows 7

DW cs6 12.0 build 5861

Only other extensions installed

Data Assist 210
Security Assist 119
Universal email 401

I'm also having issues with Universal email launching for a second then closing dow

Cheers
Norman

Sign in to reply to this post

Jason ByrnesWebAssist

these extensions:
Data Assist 210
Security Assist 119
Universal email 401

are not supported under Dreamweaver CS6. they where replaced by Data Bridge before CS 6 was released. you will either need to revert to an older Dreamweaver version or upgrade to Data Bridge to continue using them in DW CS6.

Sign in to reply to this post

namon96

Thanks Jason,

I'll give it a go

cheers
Norman

Sign in to reply to this post

namon96

Hi Jason,

Totally frustrated, I went back to pre cart 6 backup and everything is fine, no errors at all.
I then reinstalled cart 6, purchased data bridge, I've deleted cache files, re did the workspace, but the software does not work, I'm trying out the Data Assist Wizard, however it just hangs after this message (attached)

I've also notice duplications of icons, is it possible that my earlier versions of data assist we're not removed by the extension manager

Cheers
Norman

Sign in to reply to this post

Jason ByrnesWebAssist

try recreating the users configuration folder as outlined in step 12 of the Adobe troubleshooting guide:
http://helpx.adobe.com/dreamweaver/kb/troubleshoot-javascript-errors-dreamweaver-cs4.html#main_user_config

then open the Extension manager, uninstall all extensions, then reinstall them.

Sign in to reply to this post

namon96

Thanks Jason - will do and I'll get back to you

Cheers
Norman

Sign in to reply to this post

namon96

Hi Jason,

Created a new config, all going well so far

cheers

Sign in to reply to this post

Jason ByrnesWebAssist

Glad to hear it is working.

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...