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Unable to confirm checkout page

Thread began 3/27/2014 11:28 am by Sylvia | Last modified 3/28/2014 7:15 am by Jason Byrnes | 962 views | 4 replies |

Sylvia

Unable to confirm checkout page

My manual cart system (no payment gateway) was working perfectly but since my laptop crashed mid-upload of some changes to my checkout page, confirm.php (or in my case, confirm_manual.php) is not appearing after submitting checkout page - checkout page just reloads.
If I then click the checkout submit button again, the address form hides correctly, and I get the details from the confirm_manual_cart.php body. I added a 'continue' link within that body to confirm_manual.php, which then works and successfully confirms the transaction.

Even before this problem I noticed that the progress bar stopped long before the confirm_cart body loaded, which would really confuse my users, so I unless that can also be fixed I would actually prefer this to load as a separate page anyway.

NOTE: I can't run the checkout wizard again as since downloading the latest version (to the old PC I'm using now, with XP) it won't recognise the existing cart display on cart.php - just gives me the message "Please insert an eCart Display at least once in this site before using the wizard" . I uninstalled and reinstalled this to the same result.

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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Sylvia

see pm

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Sylvia

Hi again,
I really needed to have this working today so managed to to a workaround to have confirm.php come up as a seperate page. It is working fine at the moment so I will just leave it unless I have any more issues.

The checkout wizard is still not working, I will open a new thread when I have time.

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Jason ByrnesWebAssist

OK, for the checkout wizard issue, make sure you have the latest eCart version installed 6.0.6.

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