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Universal email returns blank page with no errors

Thread began 3/22/2014 10:07 am by Base5 Designs | Last modified 9/11/2014 2:34 pm by Jason Byrnes | 709 views | 5 replies |

Base5 Designs

Universal email returns blank page with no errors

hi I am experiencing a problem with universal mail, where it just returns a blank page, no email is ent no information is stored in the database with the error, i get no php errors displayed either.

I have stripped out all the html and have just the php code on the page,

i have tested that pear mail is installed and working on the system and it is.

this is the code for the mail handler page the mail form submits to this page.

<?php
ini_set("display_errors", 1);
ini_set("track_errors", 1);
ini_set("html_errors", 1);
error_reporting(E_ALL);
?>
<?php require_once("webassist/email/PEAR_Mail_using_SMTP_php.php"); ?>
<?php require_once("webassist/email/mailformatting_php.php"); ?>
<?php
if (((((isset($_POST["KT_Custom1"]))?$_POST["KT_Custom1"]:"") != ""))) {
//WA Universal Email object="PEAR Mail using SMTP"
@session_write_close();
set_time_limit(0);
$EmailRef = "waue_contact_handler_1";
$BurstSize = 200;
$BurstTime = 1;
$WaitTime = 1;
$GoToPage = "message";
$RecipArray = array();
$StartBurst = time();
$LoopCount = 0;
$TotalEmails = 0;
$RecipIndex = 0;
// build up recipients array
$CurIndex = sizeof($RecipArray);
$RecipArray[$CurIndex] = array();
$RecipArray[$CurIndex ][] = "wozisname@aol.com";
$TotalEmails += sizeof($RecipArray[$CurIndex]);
$RealWait = ($WaitTime<0.25)?0.25:($WaitTime+0.1);
$TimeTracker = Array();
$TotalBursts = floor($TotalEmails/$BurstSize);
$AfterBursts = $TotalEmails % $BurstSize;
$TimeRemaining = ($TotalBursts * $BurstTime) + ($AfterBursts*$RealWait);
if ($TimeRemaining < ($TotalEmails*$RealWait) ) {
$TimeRemaining = $TotalEmails*$RealWait;
}
writeUEProgress($EmailRef,0,$TotalEmails,$TimeRemaining);
while ($RecipIndex < sizeof($RecipArray)) {
$EnteredValue = is_string($RecipArray[$RecipIndex][0]);
$CurIndex = 0;
while (($EnteredValue && $CurIndex < sizeof($RecipArray[$RecipIndex])) || (!$EnteredValue && $RecipArray[$RecipIndex][0])) {
$starttime = microtime_float();
if ($EnteredValue) {
$RecipientEmail = $RecipArray[$RecipIndex][$CurIndex];
} else {
$RecipientEmail = $RecipArray[$RecipIndex][0][$RecipArray[$RecipIndex][2]];
}
$EmailsRemaining = ($TotalEmails- $LoopCount);
$BurstsRemaining = ceil(($EmailsRemaining-$AfterBursts)/$BurstSize);
$IntoBurst = ($EmailsRemaining-$AfterBursts) % $BurstSize;
if ($AfterBursts<$EmailsRemaining) $IntoBurst = 0;
$TimeRemaining = ($BurstsRemaining * $BurstTime * 60) + ((($AfterBursts<$EmailsRemaining)?$AfterBursts:$EmailsRemaining)*$RealWait) - (($AfterBursts>$EmailsRemaining)?0:($IntoBurst*$RealWait));
if ($TimeRemaining < ($EmailsRemaining*$RealWait) ) {
$TimeRemaining = $EmailsRemaining*$RealWait;
}
$CurIndex ++;
$LoopCount ++;
writeUEProgress($EmailRef,$LoopCount,$TotalEmails,round($TimeRemaining));
wa_sleep($WaitTime);
include("webassist/email/waue_contact_handler_1.php");
$endtime = microtime_float();
$TimeTracker[] =$endtime - $starttime;
$RealWait = array_sum($TimeTracker)/sizeof($TimeTracker);
if ($LoopCount % $BurstSize == 0 && $CurIndex < sizeof($RecipArray[$RecipIndex])) {
$TimePassed = (time() - $StartBurst);
if ($TimePassed < ($BurstTime*60)) {
$WaitBurst = ($BurstTime*60) -$TimePassed;
wa_sleep($WaitBurst);
}
else {
$TimeRemaining = ($TotalEmails- $LoopCount)*$RealWait;
}
$StartBurst = time();
}
if (!$EnteredValue) {
$RecipArray[$RecipIndex][0] = mysql_fetch_assoc($RecipArray[$RecipIndex][1]);
}
}
$RecipIndex ++;
}
@session_start();
$_SESSION[$EmailRef."_Status"] = $GLOBALS[$EmailRef."_Status"];
$_SESSION[$EmailRef."_Index"] = $GLOBALS[$EmailRef."_Index"];
$_SESSION[$EmailRef."_From"] = $GLOBALS[$EmailRef."_From"];
$_SESSION[$EmailRef."_To"] = $GLOBALS[$EmailRef."_To"];
$_SESSION[$EmailRef."_Subject"] = $GLOBALS[$EmailRef."_Subject"];
$_SESSION[$EmailRef."_Body"] = $GLOBALS[$EmailRef."_Body"];
$_SESSION[$EmailRef."_Header"] = $GLOBALS[$EmailRef."_Header"];
$_SESSION[$EmailRef."_Log"] = $GLOBALS[$EmailRef."_Log"];
if (function_exists("rel2abs")) $GoToPage = $GoToPage?rel2abs($GoToPage,dirname(__FILE__)):"";
if ($GoToPage="message") {
if($_SESSION[$EmailRef."_Status"] == 'Success'){
$mailResult1 = 'A copy has been sent to you at:'. $_POST['email'].'<br>';
}else{
$mailResult1 = $mailResult1.'There was an error sending a copy of the message to you at'. $GLOBALS[$EmailRef."_To"].' , please try again later.<br>';
$mailResult1 = $mailResult1.'Error Details: '.$GLOBALS[$EmailRef."_Log"].'<br>';
}
}
}

?>

i have included a zip with the other filles

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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Jared

Same issue

Hey I am having the same issue with one of my pages. What was the problem you discovered and did you find a solution to it? Thanks for any help you can provide.

Jared

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Jason ByrnesWebAssist

a blank page means that a php error is occurring but error reporting is turned off.

to turn error reporting on, add the following code at line 1:

<?php
error_reporting(E_ALL);
ini_set('display_errors','on');
?>



once we know what the error is, we will be able to troubleshoot the cause.

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Jared

The following are the error messages I received

Warning: require_once(../../php/pear/Mail.php): failed to open stream:

No such file or directory in /var/www/vhosts/jcjc.edu/httpdocs/webassist/email/PEAR_Mail_using_SMTP_php.php on line 113

Fatal error: require_once(): Failed opening required '../../php/pear/Mail.php' (include_path='.:') in /var/www/vhosts/jcjc.edu/httpdocs/webassist/email/PEAR_Mail_using_SMTP_php.php on line 113

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Jason ByrnesWebAssist

this means that the path to pear you entered in the Universal Email settings is not correct.

If you are not sure of the correct path to pear to use, contact your host.

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