close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Repeated request activation et al

Thread began 3/11/2014 12:09 pm by Andrew Dodd - ADDIGITAL | Last modified 3/12/2014 12:40 pm by Jason Byrnes | 524 views | 9 replies |

Andrew Dodd - ADDIGITAL

Repeated request activation et al

I am trying to create an email message from a form.

Upon selecting the option, I am repeatedly asked to activate the extension (databridge 1.1.8), which I do. Something pops up but then disappears. I'm assuming it's the wizard.

I've uninstalled and reinstalled the extension, cleared the cache etc.. Have even created a new config folder - makes no difference.

Any ideas chaps?

TIA
Andrew

Sign in to reply to this post

Jason ByrnesWebAssist

What other extension, including the version numbers are installed?

What is your OS?

What version of dreamweaver are you using?

Sign in to reply to this post

Andrew Dodd - ADDIGITAL

Hi Jason,

I have Design Extender 1.1.7
DataBridge 1.1.8
eCart 6.05
Deprecated Panel Support 1.0.0
Adobe Exchange 1.1.0

Using OS X Mavericks and Dreamweaver CC v13.2 build 6466

Andrew

Sign in to reply to this post

Jason ByrnesWebAssist

I would try installing Data Bridge and re installing it.

Sign in to reply to this post

Andrew Dodd - ADDIGITAL

Done that.. Twice!

Sign in to reply to this post

Jason ByrnesWebAssist

You say:
"Upon selecting the option, "

Which option is this?

We released a hot fix for eCart last night. When did you install eCart 6? try uninstalling eCart, then installing again to install the hot fix files.

Sign in to reply to this post

Andrew Dodd - ADDIGITAL

Hi Jason,

The option I selected was the 'Create Email Message'

I'll install the eCart update tho.

Andrew

Sign in to reply to this post

Andrew Dodd - ADDIGITAL

Hi Jason,

I've also completely uninstalled DW and reinstalled it..

I'm going to download Databridge again, just to be sure..

Sign in to reply to this post

Andrew Dodd - ADDIGITAL

Hi Jason,

I redownloaded DB and reinstalled - I've activated and it SEEMS to now be working. The only thing I did differently this time was to try to run another wizard before the create email message wizard..

Can only assume the update was corrupted when I first downloaded it.

Thanks for your help.

Andrew

Sign in to reply to this post

Jason ByrnesWebAssist

Ok, glad to hear it is working.

Sign in to reply to this post
loading

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...