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Dynamic web charts crashes Dreamweaver CS4

Thread began 3/03/2014 3:59 pm by gstoyle396649 | Last modified 3/05/2014 12:08 pm by Jason Byrnes | 408 views | 5 replies |

gstoyle396649

Dynamic web charts crashes Dreamweaver CS4

I recently purchased Data Bridge. One of the features I was interested in was the dynamic charts.

However, whenever I attempt to create a chart Dreamweaver crashes before it has a chance to generate it on the page (screenshot attached).

Please could you help me resolve this issue.

Thankyou.

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Jason ByrnesWebAssist

What extensions do you have installed including the version numbers?



reset the workspace layout:
go to Window -> Work Space layout -> Reset '<your layout name>'

and Delete the Dreamweaver Cache file from the users configuration folder:
http://www.webassist.com/tutorials/Common-installation-issues

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gstoyle396649

I have a number of other extensions installed - extension manager screenshot attached.

I have tried resetting workspace and deleting the cache file...no change.

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Jason ByrnesWebAssist

try uninstalling data Bridge from the extension manager and re install it.

if you have the same problem still:

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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gstoyle396649

OK thanks, I'll try that.

Another minor problem I'm having is with the calendar picker. The dialog is incredibly slow each time you change any of the options and there is no preview of any of the styles in the preview window.

It does create the control ok, but it takes a while.

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Jason ByrnesWebAssist

I have logged a bug for the date picker issue.

In the mean time, try disabling the preview to increase the load time

WebAssist -> Preferences in the Preview section, select the Disable preview option

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