close ad
 
Important WebAssist Announcement
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Dynamic web charts crashes Dreamweaver CS4

Thread began 3/03/2014 12:59 pm by gstoyle396649 | Last modified 3/05/2014 9:08 am by Jason Byrnes | 1754 views | 5 replies |

gstoyle396649

Dynamic web charts crashes Dreamweaver CS4

I recently purchased Data Bridge. One of the features I was interested in was the dynamic charts.

However, whenever I attempt to create a chart Dreamweaver crashes before it has a chance to generate it on the page (screenshot attached).

Please could you help me resolve this issue.

Thankyou.

Sign in to reply to this post

Jason ByrnesWebAssist

What extensions do you have installed including the version numbers?



reset the workspace layout:
go to Window -> Work Space layout -> Reset '<your layout name>'

and Delete the Dreamweaver Cache file from the users configuration folder:
http://www.webassist.com/tutorials/Common-installation-issues

Sign in to reply to this post

gstoyle396649

I have a number of other extensions installed - extension manager screenshot attached.

I have tried resetting workspace and deleting the cache file...no change.

Sign in to reply to this post

Jason ByrnesWebAssist

try uninstalling data Bridge from the extension manager and re install it.

if you have the same problem still:

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

Sign in to reply to this post

gstoyle396649

OK thanks, I'll try that.

Another minor problem I'm having is with the calendar picker. The dialog is incredibly slow each time you change any of the options and there is no preview of any of the styles in the preview window.

It does create the control ok, but it takes a while.

Sign in to reply to this post

Jason ByrnesWebAssist

I have logged a bug for the date picker issue.

In the mean time, try disabling the preview to increase the load time

WebAssist -> Preferences in the Preview section, select the Disable preview option

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...