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Error message regarding file permissions

Thread began 3/03/2014 11:35 am by design317145 | Last modified 3/04/2014 11:53 am by design317145 | 771 views | 9 replies |

3/03/2014 11:35 am | #1 design317145

Error message regarding file permissions

I have moved a website that uses Powergallery, after moving domain and website to new hosting account I installed Powergallery (all looked ok during install) and have started to recreate the galleries that the website previously used.

When trying to view a gallery I see this error message:

A file permissions error has occurred. Please check the permissions on the script and the directory it is in and try again.

Any help appreciated, Thanks

3/03/2014 12:23 pm | #2 Jason ByrnesWebAssist

set the permissions on the Power gallery directory and all files and folders under it to 755.

3/03/2014 1:41 pm | #3 design317145

I've just set the file permissions to 755 still the same

3/04/2014 6:01 am | #4 Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

3/04/2014 11:04 am | #5 design317145

thanks, details added to private message

3/04/2014 11:13 am | #6 Jason ByrnesWebAssist

see pm

3/04/2014 11:16 am | #7 design317145

more details

3/04/2014 11:33 am | #8 Jason ByrnesWebAssist

using File Zilla i set the Permissions on the powergallery folder to 755, and had it recurse through all files and folders under it to correct the error.

3/04/2014 11:44 am | #9 design317145

Thanks for fixing that, great support!

3/04/2014 11:51 am | #10 Jason ByrnesWebAssist

you're welcome.

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