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Printing an Order Receipt / Packing Slip

Thread began 2/23/2014 3:28 pm by Matt | Last modified 2/24/2014 7:53 am by Jason Byrnes | 337 views | 1 replies |

2/23/2014 3:28 pm | #1 Matt

Printing an Order Receipt / Packing Slip

For some reason, every now and then I will not get the receipt email when an order is placed (I do have my address set up to "receipt email CC"). I would like to know why I don't always get them (seems arbitrary) but when I do not, I would be nice to have the ability to print one. I use these for packing slips. Is there some way to resend this email to me, or better yet, an easy way to print one from the back end?

Thanks!

-MK

2/24/2014 7:53 am | #2 Jason ByrnesWebAssist

where it only happens sometimes, it sounds like a problem with the SMTP server. Either the SMTP server is not relaying the emails sometimes, or another possibility would be the email is being trapped as spam.

There is not a way to resend the receipt, or a way to print the labels from the admin

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