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Product page not display

Thread began 2/23/2014 5:12 am by massimo173451 | Last modified 2/24/2014 5:07 pm by Jason Byrnes | 519 views | 10 replies |

massimo173451

Product page not display

Hi there,

When select a a product page from www.tessyacconciature.it Prodotti (from menù) then Photo/Lucera (sub category in the quick link on the right screen) and click on next(Successivo) or last(Ultimo) get an empty page as showed. How I can fix this strange issue??

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CraigRBeta Tester

It works ok for me no problem in Chrome and FF

have you tried refreshing your browser cache ?

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massimo173451

Hi Craig and thank you for your prompt reply, I have tried your suggestion without success, for reproduce the issue try from menù Prodotti->Photo->LUCERA (using quick link (Photo) on the right, where are visible Kerastase and Tek link too) then click on Successivo or Ultimo

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CraigRBeta Tester

Hi again.

Yes, that's what I did.

If I click the Successivo link, i get the following url...

http://www.tessyacconciature.it/products_results.php?pageNum_WADAProducts=1&totalRows_WADAProducts=28&Search=1&ProductCategoryID[]=7

If I click on the ultimo link, I get...

http://www.tessyacconciature.it/products_results.php?pageNum_WADAProducts=2&totalRows_WADAProducts=28&Search=1&ProductCategoryID[]=7

both pages load ok

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massimo173451

Craig for clarify, send you again the page with further description.

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CraigRBeta Tester

sorry, I can see the problem now.

I don;t know what the cause is, but when I see the link from the way you just described, there is an extra slash in the url path.

Instead of reading

<a href="/products_results.php?pageNum_WADAProducts=1&amp;totalRows_WADAProducts=28&amp;Search=1&amp;ProductCategoryID[]=7">Successivo</a>

it reads

<a href="//products_results.php?pageNum_WADAProducts=1&amp;totalRows_WADAProducts=28&amp;Search=1&amp;ProductCategoryID[]=7">Successivo</a>

the same is true for the 'ultimo' link

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Jason ByrnesWebAssist

@massimo173451:
I'll need to troubleshoot directly, see the private message section.

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massimo173451

Originally Said By: Jason Byrnes
  @massimo173451:
I'll need to troubleshoot directly, see the private message section.  
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Jason ByrnesWebAssist

i updated the webassist/plugins/catalog/basic/results page to correct the problem.

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massimo173451

Thank you, Jason

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