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› WebAssist Forums › eCart › eCart General / Announcements › i am using cart 5.5, having shipping problem, any time the weight is over 12 oz it won't calculate cost, that include when multiple products are added.i use USPS, i get the following error DomesticRatesV3;clsRateV3.CreateSinglePostage-CreateSinglePos

i am using cart 5.5, having shipping problem, any time the weight is over 12 oz it won't calculate cost, that include when multiple products are added.i use USPS, i get the following error DomesticRatesV3;clsRateV3.CreateSinglePostage-CreateSinglePos

Thread began 2/09/2014 7:21 am by r.vann438072 | Last modified 2/10/2014 8:06 am by Jason Byrnes | 557 views | 3 replies |

2/09/2014 7:21 am | #1 r.vann438072

i am using cart 5.5, having shipping problem, any time the weight is over 12 oz it won't calculate cost, that include when multiple products are added.i use USPS, i get the following error DomesticRatesV3;clsRateV3.CreateSinglePostage-CreateSinglePostage;R

i am using cart 5.5, having shipping problem, any time the weight is over 12 oz it won't calculate cost, that include when multiple products are added.i use USPS, i get the following error DomesticRatesV3;clsRateV3.CreateSinglePostage-CreateSinglePostage;RateEngineV3.ProcessRequest - Service not available.

2/10/2014 7:35 am | #2 Jason ByrnesWebAssist

What USPS service are you using? the First Class service has a maximum weight of 13oz., the problem you report would happen if the First Class service is selected.

Compare the services available here:
https://www.usps.com/ship/compare-domestic-services.htm

2/10/2014 8:02 am | #3 r.vann438072

usps shipping

i am using first class, how do i change it to priority without going through the wizard again?

2/10/2014 8:06 am | #4 Jason ByrnesWebAssist

on the confirm page, open the server behaviors panel, in the server behaviors list, double click the USPS Shipping server behavior to edit it.

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