Orders not showing up since 1/20
I have had multiple orders on my site since 1/20 but none have shown up on the dashboard. I have only received the Paypal receipts. My customers also can't view their orders in their accounts. Please help!
I have had multiple orders on my site since 1/20 but none have shown up on the dashboard. I have only received the Paypal receipts. My customers also can't view their orders in their accounts. Please help!
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This is the same issue we are having. Can you let me know if this was ever resolved for you, and how?
This normally happens with PayPal Payments Standard as the gateway.
What gateway are you using?
If you are using PayPal Payments Standard as the domain, I suggest changing to Express Checkout instead. It is also a free service with PayPal and offers the same checkout experience.
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