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Error On Download

Thread began 1/29/2014 6:50 am by hbibizadeh396670 | Last modified 1/30/2014 7:18 am by Jason Byrnes | 936 views | 5 replies |

1/29/2014 6:50 am | #1 hbibizadeh396670

Error On Download

Hi,

I have made a forum. Users can submit a file with a post. When the user clicks download, I get a blank page or an error page as seen in the screen shot attached.

How can I fix this, thanks.

1/29/2014 8:47 am | #2 Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

1/29/2014 8:56 am | #3 hbibizadeh396670

Thank you

1/29/2014 1:04 pm | #4 Jason ByrnesWebAssist

2 problems:

1) the code to download the file was before the Post recordset, i moved the download code block to be after the post recordsdet.

2) The encoding for the page had the BOM SIgnature enabled, the BOM Signature must be disabled.

the BOM settings can be found by going to Manage -> Page Properties.

in the page properties go to the title / encoding section. make sure the checkbox to enable the BOM signature is not checked.

1/30/2014 6:02 am | #5 hbibizadeh396670

awesome... thank you for your help

1/30/2014 7:18 am | #6 Jason ByrnesWebAssist

you're welcome.

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