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Orders and discounts not working

Thread began 1/28/2014 5:50 pm by sarakrosch440320 | Last modified 2/17/2014 2:25 pm by Jason Byrnes | 1230 views | 7 replies |

sarakrosch440320

Orders and discounts not working

My customer orders are not showing up on the dashboard. I only receive notification via PayPal. And a discount was not applied to an ordered product.

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Jason ByrnesWebAssist

what paypal system are you using?

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sarakrosch440320

I am using PayPal Website Payments Standard

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Jason ByrnesWebAssist

We updated the code that processes the IPN post from paypal, this should correct the problem.

I did a test order for the Just Coco Balanan Facial Mask product, and I can see the discount being sent over to paypal.

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sarakrosch440320

I am still not seeing any orders on my dashboard that are processed via PayPal. I continue to only receive PayPal notifications and I have to manually adjust the inventory. The last order that shows up was on Jan 2, 2013. Six order have gone unrecorded. The problem is obviously not fixed. Please help?!

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Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

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sarakrosch440320

See details in private message.

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Jason ByrnesWebAssist

I have forwarded this to Ray, He should be in touch with you today.

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