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Design Extender

Thread began 1/27/2014 7:22 am by morrellaberdeen119358 | Last modified 1/28/2014 6:12 pm by Jason Byrnes | 2276 views | 7 replies |

1/27/2014 7:22 am | #1 morrellaberdeen119358

Design Extender

The present design extender 1.17 download is under 2 megabytes. Something has to be wrong there.

1/27/2014 8:31 am | #2 Jason ByrnesWebAssist

No, that is the correct size.

after installing design Extender, when you start Dreamweaver, it will launch the WebAssist installer which download the rest of the design extender files.

1/27/2014 8:50 am | #3 morrellaberdeen119358

When I do that, I am seeing an installer showing 3 steps. It does not move from step one.

1/27/2014 8:59 am | #4 Jason ByrnesWebAssist

It may take some time for the installer to download the files, If you have anti virus installed that scans files in real time, it should be disabled.

1/27/2014 12:49 pm | #5 morrellaberdeen119358

The installer is telling me that I am not connected to the internet, although I have an active internet connection that allowed me to download the file in the first place. Any suggestions?

1/27/2014 12:56 pm | #6 Jason ByrnesWebAssist

Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.

We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).

1/28/2014 6:11 pm | #7 morrellaberdeen119358

Thanks. I did have success. It was a firewall issue at my end. Thanks again.

1/28/2014 6:12 pm | #8 Jason ByrnesWebAssist

Ok, glad to hear you got it working.

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