Unable to create Product Catalog
I encountered an error message when I used DataAssist to create a Product Catalog. Can you advise what I should do?
I encountered an error message when I used DataAssist to create a Product Catalog. Can you advise what I should do?
try uninstalling Data Bridge from the extension manager, then re installing it. make sure to download the latest version from the download center 1.1.7
if you continue to have a problem, please provide the steps you are taking to generate the error.
I uninstalled Data Bridge from the extension manager and re-installed version 1.1.7. But I am still getting the error message (see attached).
What I did was simply to create a Product Catalog in DataAssist. Once DataAssist starts building the results.php, the error message pops up and the whole building process hangs.
The eCart 6 is also not working. First, I created the eCart Object. Next, after I clicked on "Display Manager" in the eCart menu, I couldn't see the eCart Display Panel at all. What I see is a blank page (see attached).
Data Bridge and eCart are now at version 1.1.8 and 6.0.3.
uninstall the previous versions from the extension manager and install the newest ones.
Is there an order by which each extension is to be installed? I mean, do I first install eCart then Data Bridge? Would the update solve the issues I am facing?
I still encounter the same error message when I tried to create the Product Catalog. Exactly the same steps were used like before and the problem happens when Webassist generated the Results.php page. What can I do to fix it?
Please provide a Skype username or a US phone number and a good time to contact you when you will be in front of your computer and we will have an engineer contact you to resolve this issue over the phone.
We are available Monday - Friday from 9am - 4pm EST (except major U.S. holidays).
I got a "The cart is empty" message on a blank page when I cleared the cart. How do I re-direct to the product page?
Is your engineer going to Skype me anytime now? It's coming to 12 midnight here and getting really late.
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