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Checkout button not working

Thread began 1/14/2014 1:34 pm by bchilds | Last modified 1/14/2014 3:19 pm by Jason Byrnes | 268 views | 5 replies |

bchilds

Checkout button not working

Powerstore 4.53

I have added 4 custom products using ecart Add To Cart to the store. The products add to cart fine and display fine in cart.php, however when I click checkout button on the checkout.php page I get re-directed back to cart.php instead of the confirmation page. How do I get to the next step?

I do not have a payment gateway set up yet but want to get site working properly before taking this step.

Help would be appreciated.

Thanks,
B Childs

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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bchilds

checkout help

Originally Said By: Jason Byrnes
  I'll need to troubleshoot directly, see the private message section.  



Thanks so much. See private.

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Jason ByrnesWebAssist

See PM

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bchilds

Sure see private

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Jason ByrnesWebAssist

"but the ones shown on the subscription.php page were added using the ecart add to cart behavior."

well that would be the cause of the problem then.

you should not be using eCart to create additional add to cart behaviors, you should add the items to the power store catalog using the product admin

when you checkout, it will look in the products database to see if the product has unlimited inventory to ensure that more than are available can not be ordered.

the problem you are running into is that the products being ordered don't exist in the database, so the inventory check is failing.

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