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I can't get the link to my cart.

Thread began 11/10/2013 6:49 pm by anonymous | Last modified 11/15/2013 7:00 am by anonymous | 1306 views | 4 replies |

anonymous

I can't get the link to my cart.

I switched the account form 9083idlewood to 707oxford.
Did I lose the link to the cart as a result?
Tom
866-3682-5626

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Jason ByrnesWebAssist

The problem was that you had the same product as both the featured and most popular product, we changed the featured product to be a different product to get the add to cart working.

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anonymous

No link to cart

My product still does not link to the cart.
I only have one product.

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Jason ByrnesWebAssist

It is adding to the cart for me, see screen shot.

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anonymous

Link problem solved.

I am using Windows Internet Explorer as my browser. There is a setting for Compatibility Mode (next to the refresh button in the address box) that formats the software to work with older websites. Unfortunately, it does not decipher new websites when it is in that mode. I switched out of Compatibility Mode, and WALLAH, the Link shows up!
I must give credit to Ray at WebAssist for enlightening me on this when I first set up the website last July. Shame on me for the poor memory of not remembering it until now. Jason's comment that it was working for him, made me think about the Compatibility Mode option. Thanks to both of you.
Problem solved.
Tom

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