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Does SSL activation take a few days?

Thread began 10/01/2013 9:48 pm by Adam | Last modified 11/05/2013 12:01 pm by Jason Byrnes | 977 views | 5 replies |

Adam

Does SSL activation take a few days?

Hello, again. When I bought-in to CC through Dreamhost, I purchased an SSL certificate on 9/28 (cleetz). When I click on the Checkout button, I am redirected to a secure page at ...cafecommerce.com/checkout.

Does it take a few days for the SSL certificate to resolve and keep me on my own domain?

Thanks for the help.

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Jason ByrnesWebAssist

It looks like there was an issue processing the order, I forwarded this to our billing department, and they have resubmitted it, you should be getting geotrust/verisign with the certifcate info sometime today.

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Adam

Thanks, Jason, I have submitted the final requirements and updated the certificate info in Dreamhost. Is there anything else you can see that I need to get the SSL working?

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Jason ByrnesWebAssist

You should get an email with the SSL Certificate information in it.

you will need to go to the cafe Commerce admin section and enter the SSL Cert details there.

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anonymous

excuse me, jason, but my SSL security certificate isnt active either?? also i would like a refund from cafecommerce - i would rather use wordpress(free) and woocommerce(free) so i can utilize unlimited open source plugins.. i find cafecommerce is very limiting - WHERES MY BITCOIN GATEWAY!!!! also the fact that the SSL guy from my other site on wordpress actually gave me a phone call. whereas this site with you guys is still unsecure - not to mention the fact that i cant call your support!!! WHATS YOUR PHONE NUMBER

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Jason ByrnesWebAssist

After purchasing the SSL Certificate, you should get an email from geotrust/verisign with the certifcate info. You will need to go into the cafe commerce admin panel and enter the certificate info there.

we do not handle any of the billing for cafe commerce, that is handled by Dreamhost. if you wish to get a refund, you should contact them:
http://www.dreamhost.com/contact/

Bit Coin is not a supported gateway in Cafe Commerce.

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