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USPS shipping error for digital download

Thread began 9/26/2013 5:52 pm by eric284736 | Last modified 9/27/2013 10:46 am by eric284736 | 471 views | 2 replies |

eric284736

USPS shipping error for digital download

Hi Jason,

I have a cart setup for digital downloads and product that works correctly as long as the shipping address is US. There are products that are not digital and can be purchased only for US shipment, that pulls a real time USPS quote for shipping as it should.

I have a shipping rule setup that avoids the shipping quote if an item has a weight of 0 as follows:

USPS shipping quote !=0
AND Number of items with TotalWeight of 1 > 0

Now, digital downloads are under an ItemCatID of '6' and ItemCatID is a column in the cart.

What would the rule be to skip the shipping quote for US and International orders if the item is present with the ItemCatID that = 6 ?

Currently when trying to purchase a download for an international address I get the Shipping Quote failed:
IntlPostage;clsIntlPostage.CalcAllPostageDimensionsXML;IntlRateV2.ProcessRequest - Invalid International Mail Type

thx
Eric

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Jason ByrnesWebAssist

On the Confirm page, edit the USPS Shipping rate lookup server behavior, and clear the failed redirect.

The rule that is used to apply the rate to the cart wont effect the shipping rate failure message, the best you can do is not redirect to another page on rate lookup failure. Since there will be no rate returned due to lookup failure, none will be displayed

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eric284736

Thanks Jason! I think that is working :)

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