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Extension Manager will not identify Dreamweaver

Thread began 9/12/2013 3:17 am by niall_mcguinness417202 | Last modified 9/12/2013 9:45 am by Jason Byrnes | 757 views | 1 replies |

niall_mcguinness417202

Extension Manager will not identify Dreamweaver

Sorry, I know this is not a Webassist issue but cannot get any help from Adobe.

I bought Design extender on Monday and trying to install it. In Extension manager an error keeps coming up regarding I should be using Dreamweaver cs3 or later. I am using Dreamweaver CS4. I never had this issue before as I have bought a few extensions from Webassist and installed them with no problems.

My Dreamweaver is not showing up in the Extension manager product list. So cannot see any Extensions I have purchased.

I have deleted the "wincachefile" or what was suggested on this forum.

I have updated dreamweaver

I tried to reinstall Extension manager but it comes up as a "Critical Error" and stops installing.

I tried to remove it to reinstall it but it won't allow me.

I tried opening Extension manager independently - still no joy.

Has anybody ever have this issue and how did you get arround it?

Many thanks.

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Jason ByrnesWebAssist

It sounds lim the extension manager installation has become corrupted.

I would try uninstalling Dreamweaver completely, and uninstalling the extension manager.


after uninstalling, delete the users configuration folder for both the extension manager and dreamweaver. depending on your OS, there may be an adobe utility for uninstalling. you should look through the adobe forums for details on uninstalling Dreamweaver and the extension manager.

A fresh install should fix the problem.

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