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Firefox Not displalying live edit.

Thread began 9/09/2013 8:49 pm by jo271221 | Last modified 3/18/2014 9:38 am by Jason Byrnes | 504 views | 3 replies |


Firefox Not displalying live edit.

Firefox is not displaying my live edit. My firefox version is 23.01.1.

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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Hey Jason...

Was there a resolution to this issue? My client and I both use the same version of Firefox and I can see and use the live edit, but she doesn't get the live edit window on her computer. She did at one time...even tried rebooting because she just hibernates her computer. No luck.

We've tried it on her computer in IE. She can get the live edit, but it doesn't let her add images, or select an image and change it. Also, when you try and cancel the image prop window, it doesn't close it. You have to refresh the page.

Appreciate your help.

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Jason ByrnesWebAssist

Where it is only a problem in Fire Fox on their computer, but not on yours, , it must be a browser setting issue. Perhaps they have Javascript turned off, that would be the first thing to check. I wouldn't be able to tell what browser setting is causing the issue though.

for the problem in IE, you will need to upgrade the CKEditor files.

in the webassist/ folder, rename the ckeditor folder to ckeditor_bak

On this page:

click the button to launch CK Builder. Select to use the Full Preset, and the Kama Skin.

Copy the downloaded CKEditor folder to the webassist folder in your site.

from the ckeditor_back folder, copy the following three files:

and paste them in the new ckeditor folder.

you will need to clear the browsers cache to see the updates take effect.

Also, in the webasssist/kfm/index.php add the following code after the <head> tag:

<meta http-equiv="x-ua-compatible" content="IE=9" >
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