close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

i get an error message when i try and insert any web assist tool. like a button or anything else.

Thread began 8/06/2013 2:24 pm by richard438282 | Last modified 8/09/2013 5:18 pm by Ray Borduin | 624 views | 7 replies |

richard438282

i get an error message when i try and insert any web assist tool. like a button or anything else.

see attachment. tells it all. i get this for all attempts to apply any web assist tool.

Sign in to reply to this post

Ray BorduinWebAssist

Make sure to download and install the latest version of Data Bridge from our web site. The error you are seeing is because Adobe removed the Form Insert objects in the latest version of Dreamweaver, but the latest version of Data Bridge should add them back again.

Sign in to reply to this post

richard438282

i did the download and upgrades for both design extender and data bridge. still get the same message. not working.

Sign in to reply to this post

Ray BorduinWebAssist

Did you try closing Dreamweaver and deleting your winfilecache.dat file? If that still doesn't work, post your phone number and we can give you a call to look into it further.

Sign in to reply to this post

richard438282

forgot how to do that. refresh me?

Sign in to reply to this post

Ray BorduinWebAssist

Are you on a PC or mac? There are instructions on doing it all over this forum.

You need to go to your users configuration folder with Dreamweaver closed and delete it from there... on pc you can get there by using:

%appdata%/Adobe/Dreamweaver [dw version]/en_US/Configuration

just start by typing %appdata% into windows explorer and drill down from there.

Sign in to reply to this post

richard438282

adding CSS Button

trying to add CSS Button within an existing HTML doc.
most of the other WA features work. not this one.

Sign in to reply to this post

Ray BorduinWebAssist

That file should be installed with the latest version of Data Bridge... maybe post your phone number in the private area of a reply and I can call you to debug what is going on.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...