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I am receiving an error attempting to edit the themes in Powerstore

Thread began 5/30/2013 9:38 am by Jason H | Last modified 5/31/2013 11:16 am by Jason Byrnes | 1079 views | 5 replies |

Jason H

I am receiving an error attempting to edit the themes in Powerstore

In the Design tab of the StoreManager, I am attempting to access the Edit Theme interface and get a new page launched however, in Safari I get nothing and in Chrome I get an error HTTP 500.
I have repeated the attempt to access the Edit Theme option for each of the included themes and get the same error.

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Jason ByrnesWebAssist

this is most likely a permissions issue.

using File zilla or another 3rd part ftp program, edit the permissions for the admin and webassist directories. set the permissions to 755 and select the option to recurse through all files and folders under those 2 directories.

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Jason H

From our SYSOP

Regarding your assistance:
"It would if this were a Linux system, please ask which NTFS and IIS permissions are needed."

We do not use FTP, I do have an SFTP connection for development remotely via Dreamweaver. Is there a recommended utility outside of DW for review of these permissions?

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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Jason H

Troubleshoot access issues

I am providing you with an additional contact to resolve access issue.

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Jason ByrnesWebAssist

Originally Said By: Jason H
  I am providing you with an additional contact to resolve access issue.  
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