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Sales are not generating order info

Thread began 5/06/2013 10:28 am by Eric Goodman | Last modified 5/06/2013 3:34 pm by Jason Byrnes | 151 views | 1 replies |

Eric Goodman

Sales are not generating order info

My client's site made a sale (using Paypal). She got the Paypal info from Paypal but when she went into the store admin there is no info anywhere about the sale. Nothing in order history... Also we have all items set to ignore shipping rules and to add $4 shipping and handling. She only sold two items and it charged $12 shipping. Little confused why... I can be skyped or called to discuss. Maybe you can show my what's wrong. Thanks.

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Jason ByrnesWebAssist

make sure to update the PayPal Account to use the IPN Address listed on the Gateway settings tab of power store.

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