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thankyou issue

Thread began 1/31/2013 8:47 pm by software.current355386 | Last modified 2/04/2013 4:31 pm by Jason Byrnes | 615 views | 4 replies |

software.current355386

thankyou issue

testing site - contact usform workes sends rhankyou

mgrate to potential live site - on submit get errors cant find file oops



looking for thankyou.php



not sure why any ideas please, what controaaalals this, want to make sure i not caused any issues to to my situatioon``

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software.current355386

email generated and sent , there is no viual acknowlegement to orinator .... ie no thankyou

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Jason ByrnesWebAssist

please send a copy of the pages and a link where i can see the problem occur.

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software.current355386

problem seems to be with live site sds-000?

here is a list of events


decide to create a duplicate of the live site as follows
created new subdomain at host delta-sds)
create new site def in dw
copied the local source for sds-000 into local dir for delta-sds
uploaded delta-sds to host
accessed the site, went to contact us, filled in all worked ok

remembered that had supended the goto page, in order that users didnt experience this error but the email was still sent

swithed back the goto page, tested ... all worked ok.

moveded delta to libve by renaming the directorries at the hpst accordingly
tried again with live , got the thankyou not found error, supende goto page.

what do i neeed yo givee you now please .... which files

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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