close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

Error on live site

Thread began 1/13/2013 7:23 pm by thehalpeen319342 | Last modified 1/14/2013 3:50 pm by Jason Byrnes | 1630 views | 5 replies |

thehalpeen319342

Error on live site

Jason.

I've uploaded my site. I launched the support.php page on my site and I get the attached result when I submit.

I don't get this error when I test remotely. Attached is pdf of error and mailformatting_php.php page and support.php (in zipped file).


What have I done?

Attached Files
Live error.pdf
two php pages.zip
Sign in to reply to this post

Jason ByrnesWebAssist

make sure that all of the files in the webassist/email/templates folder have been uploaded to the server.

Sign in to reply to this post

thehalpeen319342

Jason. As far as I can see they all files have been uploaded - see attached pdf.

It seems to be asking for blank2.php which was the name of the original email. I renamed it help_request.php before I loaded it to host. As I said it finds and sends the email when tested locally, but not live - the files seem to be the same

Attached Files
Email files.pdf
Sign in to reply to this post

Jason ByrnesWebAssist

  It seems to be asking for blank2.php which was the name of the original email. I renamed it help_request.php before I loaded it to host.  



renaming the file will not update the code that is calling the file.

if you rename it, you need to also update the code that uses the file.

Sign in to reply to this post

thehalpeen319342

Jason, I renamed the file - then I went into server behaviours and universal email, and directed the email to send the file that I rename ie help_request.php. Was I supposed to do something else?

Sign in to reply to this post

Jason ByrnesWebAssist

the support.php page, UE isa connecting to the webassist/email/waue_support_1.php, in the webassist/email/waue_support_1.php, it has code to conenct to the blank2.php page, make sure the update is made in that file.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...