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view in a browser

Thread began 1/03/2013 8:18 am by russb335115 | Last modified 1/03/2013 12:47 pm by Jason Byrnes | 721 views | 3 replies |

1/03/2013 8:18 am | #1 russb335115

view in a browser

Okay I'm using a webpage that I designed for the newsletter but when I and the "view in a browser" token and preview the mailing, the link for "preview in a browser" gets an error when clicked. see below:

404: Page not found
This error is generated when there was no web page with the name you specified at the web site.

Troubleshooting suggestions:

Ensure the page you are linking to exists in the correct folder.

Check your file name for case sensitivity . Index.htm is not the same as index.htm!

Temporarily disable any rewrite rules by renaming your .htaccess file if it exists.

1/03/2013 12:30 pm | #2 Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

1/03/2013 12:41 pm | #3 russb335115

Okay I loged into support history and I don't see any questions that need to be answered to solve my issue?

1/03/2013 12:47 pm | #4 Jason ByrnesWebAssist

it should be there.

i started another just incase.

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