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CSV Import

Thread began 12/31/2012 9:12 pm by jessicahurta444349 | Last modified 1/10/2013 1:51 pm by jessicahurta444349 | 1957 views | 15 replies |

jessicahurta444349

CSV Import

Hi,

I want to import a CSV file into CafeCommerce but I'm having trouble with making sure that it's the correct format. Before I go spending a lot of time on figuring it out, is there a tutorial for this type of thing? I exported from Doba (if this helps).

Thanks!

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Jason ByrnesWebAssist

if you create a product in cafe commerce, you can use the export feature to export a CSV file, you can use this CSV file as a reference for setting your own CSV to import new products.

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jessicahurta444349

That makes sense. I didn't think of doing that myself. Hopefully I can figure it out because it's more convenient that way :)

Thanks!

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jessicahurta444349

Hi,

I'm still having problems with importing the CSV file. I'm getting a "Column count doesn't match value count at row 16" but I don't really know what that means. Is it a problem with the database or is it a problem with my file?

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Jason ByrnesWebAssist

most likely it is a problem with the data in the CSV file.

most likely you have a double quote inside one of the column values.

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jessicahurta444349

That explains it! There are some double quotes in there from my supplier's exported data, so that will explain it.

Thanks!

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jessicahurta444349

Hi,

I'm still getting that error after I went through and removed all of the double quotes that I can find. Any other ideas?

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Jason ByrnesWebAssist

Is it still reporting the problem at row 16? or is it a different row?

is row 16 the last row?

are you using a text editor to manage the CSV file, or using Excel?

I would need to know the exact error message and have a copy of the CSV in order to troubleshoot the cause.

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jessicahurta444349

Hi Jason,

It's still that same error and I'm using excel. I know excel keeps throwing an error that it's not in proper format too, I just can't figure out what's wrong with it (it's probably Excel that's causing the problem). It's a file that I've exported from Doba, edited so that it looks like what CafeCommerce exports but I don't know enough about CSV files and can't really find literature on it that makes any sense to me.

Also, is it possible to import image links with the CSV import? I don't see the image links in the CC export. It'd make things a lot easier if it's possible.

Thanks!

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Jason ByrnesWebAssist

I would need a copy of the csv in order to troubleshot.

you can use img tags in the product details column, for example:

<img src="/images/imagename.jpg">


just make sure that the image file is uploaded to the path you use, in my example /images/

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