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admin not seeing css

Thread began 12/02/2012 12:11 pm by russb335115 | Last modified 4/16/2014 4:49 pm by Jason Byrnes | 1222 views | 8 replies |

russb335115

admin not seeing css

The admin is not seeing the CSS, so it's not loading correctly. I tried to upload the admin folder again by it isn't working.

See attached jpeg.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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russb335115

I have answered you job ticket, please let me know what else you need me to do

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vandenheuvel.claude346907

same problem admin not seeing css

Hello,
I have the same problem, and don't know what to do
Do you have an idea?

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Jason ByrnesWebAssist

I'll need to troubleshoot directly, see the private message section.

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vandenheuvel.claude346907

Originally Said By: Jason Byrnes
  I'll need to troubleshoot directly, see the private message section.  
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Jason ByrnesWebAssist

this was a permisions error.

on trying to access the CSS in PowerMessenger/webassist/themes/Default/css/default_styles.css

i got the following error:

Forbidden

You don't have permission to access /PowerMessenger/webassist/themes/Default/css/default_styles.css on this server.

using file zilla i changed the permissions for the webassist folder and all files and folders under it to 755 to correct the problem

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vandenheuvel.claude346907

Thank you Jason, will do it next time

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Jason ByrnesWebAssist

you're welcome.

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