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coupon help please!

Thread began 11/30/2012 1:25 pm by dianne441830 | Last modified 12/03/2012 4:27 pm by dianne441830 | 1750 views | 8 replies |

dianne441830

coupon help please!

ok, so i have to get this sale going....
spend $25 or more save $5
spend $60 or more save $10
spend $100 or more Save $20

i put the coupons in, no code, made min purchase value of $25 and max value of $5 for the first coupon, and same thing with the rest of them and applied to all products...

well, that didn't work... it took all $25 items and made them $5

What am i doing wrong? :(

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Jason ByrnesWebAssist

for the first coupon, set the Coupon amount to 5. Set the Minimum Purchase to 25, and the Maximum Value to 5.


for the second coupon, set the Amount to to 10, Set the Minimum Purchase to 60, and the Maximum Value to 10.

for the third one,set the Amount to to 20, Set the Minimum Purchase to 100, and the Maximum Value to 20.

make sure not to select a percentage and to give valid start and end dates.

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dianne441830

Hi Jason, still not working

see attached screen shots....
it looks like the coupons are adding up together.....
could be something with the custom coding Ray did on the coupon sales for me? I'm also including those pages of coding he changed too.....

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dianne441830

heres the coupon script

i think these were the only files that were coded....

Attached Files
php pages.zip
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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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dianne441830

thanks jason.... do you think this will be today?

or this weekend? I pushed them to have the sale start on monday instead of today, so i have to have it ready for first thing monday morning :)

thanks again!

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dianne441830

when you have a chance

i closed out that ticket, you can see there what i figured out, so i'm ok for this sale, but now i noticed another problem....

if i have coupons based on Total Purchase
AND a coupon on a particular item....

The coupon price picks up for the item but for the amount of the coupon that is for the Total Purchase....

i.e. the coupon is save $20 if you spend $100 or more
and there's a coupon that is (as a test) Save $3.50 on a particular Polo Shirt.

when i go to the Polo shirt on the detail page, the sale price is marked as $20 off

any idea what i'm doing wrong? i tried changing the statement from an OR to an AND, but that didn't do anything.....

I'm sooooo confused now

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

dianne441830

thanks, and i just responded to it

i added the information you requested

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