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ecart checkout page not working

Thread began 11/22/2012 9:48 am by arbelzile438757 | Last modified 11/27/2012 6:22 am by Jason Byrnes | 1460 views | 3 replies |

11/22/2012 9:48 am | #1 arbelzile438757

ecart checkout page not working

The checkout button (view cart at top) is not working and the checkout page is npot loading. I was wondering if you could help me with this. The URL is www.honeybunny.ca. Also I would like to know if you can integrate Canada Post as a shipping method and how I would go about doing so.

11/26/2012 8:58 am | #2 Jason ByrnesWebAssist

first thing to check is that the server is properly saving the cart to a session. use the Session test page from the following post to check the session management on the server:
showpost.php?p=23826&postcount=2

if the session test fails, you will need to contact the host to have them correct the problem, most likely it is a bad session.save_path setting in the php.ini file.

11/26/2012 8:19 pm | #3 arbelzile438757

The session tested fine.

11/27/2012 6:22 am | #4 Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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