close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues


PS4 product image missing after permission changes

Thread began 11/07/2012 5:42 pm by brad442282 | Last modified 11/08/2012 9:48 am by Jason Byrnes | 494 views | 1 replies |


PS4 product image missing after permission changes

I asked my hosting provider change permissions for the webassist\themes folder so that I could edit the index.dwt.php file and remove the most popular pod. It was set to have the owner Apache preventing me from making the change. My hosting provider changed the file permissions and I was able to correct the problem and remove the most popular pod. However, they changed permissions of ALL FOLDERS to be owned by my ftp login account for the entire site and now the product image won't show up anymore. Every time I try to upload a new one it increments a number In the file name but still has a broken image icon.

I asked my hosting provider to restore permissions for the other directories but this may be impossible. Is there a published list of required permissions in order for power store to run correctly? At the very least how do I fix this image problem with my product image? What other problems might I running into with the permissions change this drastic ?

Sign in to reply to this post

Jason ByrnesWebAssist

It should just be a matter of setting the permissions to 755 (Read write execute for the owner, and read execute for User/Group and everyone)

you should be able to use File Zilla as an FTP Client to access the website files, right click the imagesupload folder and select Set Permissions. Set the permissions to 755 and select the option to Recurse through all files and folders under it.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...