Form not working on site index.php page

Hi - I have searched the forums and tried many different ways but can't get my form (contact solution pack) to work on my site index.php page. The form will work when I go directly to the page using index.php but will not work if I navigate to my site and let the server pull the index.php page automatically.

Why is this? Any assistance is greatly appreciated.

It looks like you current server does not have index.php listed as a default file. You will need to add index.php to the list of default files. Usually default files are set to index.html, index.htm, ....

If you are running your site using IIS, then you can use the Default Document setting to add index.php

If you are hosting your website, you might want to contact your hosting provider to add index.php.

Thanks for the reply, however I believe I did not explain myself correctly. I am able to access the index.php when browsing for www.sitename.com, I can see the page and content correctly (including the contact form from the solution pack) and have included index.php as a default page for the webserver on the hosting control panel or else I would not be able to see it when I browse www.sitename.com.

The problem is that the form will not work on index.php when it is served using www.sitename.com. And by "not working" I mean that I am able to view and enter data into the form, but when I click the "submit" button, the page refreshes, the data is cleared from the form but I am not redirected to the thankyou.php page and the data is not sent to the specified email adress. I have confirmed that the form DOES work as expected when I browse directly to index.php.

Thanks for your assistance.

The Universal Email code uses an if statement to evaluate if the post came from the same page and same server, this must not be working correctly when you access the page at www.sitename.com


You can try changing:

if ((($_SERVER["REQUEST_METHOD"] == "POST") && (isset($_SERVER["HTTP_REFERER"]) && strpos(urldecode($_SERVER["HTTP_REFERER"]), urldecode($_SERVER["SERVER_NAME"].$_SERVER["PHP_SELF"])) > 0) && isset($_POST)))     {

to:

if ($_SERVER["REQUEST_METHOD"] == "POST")  {

Jason - that was it. Making the change to the code fixed my problem completely. Thank you for following up so quickly today. I really appreciate it. The support from Webassist has been superb and definitely validates my purchases from your company.

Have a great day!

Excellent, glad to hear it is working.