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Shipping Quote Failed on Digital Download

Thread began 9/29/2012 5:08 pm by Lee Firth | Last modified 10/01/2012 8:44 am by Jason Byrnes | 646 views | 1 replies |

Lee Firth

Shipping Quote Failed on Digital Download

I have a customer who has just started selling digital goods as well as physical goods. I have added a column to the eCart object called "Digital" this is set to a 0 if it is physical goods and a 1 if its a digital download. I have also added a trigger to the Sipping rule (see shipping_rule.jpg attached)

The issue I am having is that if you purchase just physical goods or a combination of physical and digital it works, but if you only purchase digital goods it fails the shipping.

To my understanding the shipping rule should be excluded because there is only one item in the shopping cart and that has a value for "Digital" of 1.

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Jason ByrnesWebAssist

on the confirm page, double click the Australia Post shipping lookup server behavior and clear the failure redirect.

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