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Receipt sent from ECart without order #, not logged in DB

Thread began 9/08/2012 10:24 am by Brendan | Last modified 9/10/2012 10:40 am by Jason Byrnes | 401 views | 1 replies |

Brendan

Receipt sent from ECart without order #, not logged in DB

I have an issue where a customer placed an order, received a receipt without an order number on it, and I have verified that the transaction went through to Authorize.net and cleared.

The customer placed a second order and received a receipt with an order number, and again and I have verified that the transaction went through to Authorize.net and cleared.

I only have one record for this customer in my order database. There is no record of that first transaction.

What could have caused this, and how can I fix it?

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Jason ByrnesWebAssist

On the confirm page, make sure that the code for sending the email is after the store order summary and store order details code.


also on the success page, add the following code after the </html> tag to start a new session:


php:
<?php

// Initialize the session.
// If you are using session_name("something"), don't forget it now!
@session_start();

// Unset all of the session variables.
$_SESSION = array();

// If it's desired to kill the session, also delete the session cookie.
// Note: This will destroy the session, and not just the session data!
if (ini_get("session.use_cookies")) {
    
$params session_get_cookie_params();
    @
setcookie(session_name(), ''time() - 42000,
        
$params["path"], $params["domain"],
        
$params["secure"], $params["httponly"]
    );
}

// Finally, destroy the session.
@session_destroy();
@
session_regenerate_id();
?>
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