close ad
Install the LAtest Updates to Work with CC 2017 and CC 2018
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues


Permalinks are getting changed when products updated

Thread began 9/01/2012 6:30 am by jason442020 | Last modified 9/04/2012 10:22 am by Jason Byrnes | 366 views | 1 replies |


Permalinks are getting changed when products updated

When updating certain products (most, but not all), CafeCommerce adds a '-2' to the permalink, requiring me to go back and edit it. For any product that this happens, it will happen every time I make an edit.

So, I'm forced to watch the permalink line as I save a product. If I see it get changed, then I have to hit the back button, edit the permalink, and re-save it. It's very time consuming. Furthermore, I'm very meticulous myself, but I will not be managing products going forward. This also has serious SEO implications.

This is a new store that was created Thursday Aug. 30

EDIT: This is specifically happening on products that were created without an option group, but have had one added since.

Sign in to reply to this post

Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:

If anyone else is experiencing this same issue, please append to this thread.

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question





Ease of use


security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...