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GoDaddy & Security Assist Email Password

Thread began 8/08/2012 7:10 pm by bjgarner241692 | Last modified 8/10/2012 11:02 am by Jason Byrnes | 2436 views | 10 replies |

bjgarner241692

GoDaddy & Security Assist Email Password

How can I get Godaddy to pass these emails? I have tried specifying their relay host and using a valid email address on the domain. I have also tried specifying neither. It does not send the email.

I got the idea of not specifying SMTP or email from UE 4. I set up a test form using UE4 and simply selected mail as the method and it works just fine.

With security assist I have to choose Mail for Windows or Mail for Linux, both of which need configuration that is not required with UE4.

Please advise.

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Jason ByrnesWebAssist

Since you mention the option for Mail for Windows and Mail for Linux, it sounds like you are using Security Assist 1.

Is your hosting account with GoDaddy a windows based account or Linux?

If it is a windows based hosting account select the Mail For Windows option, if it is a linux based hosting account, select Mail For Linux.

You mention that using UE 4, you can send the email successfully, so my guess is that your hosting account is linux based, the windows hosting accounts with GoDaddy are very problematic with using the php mail() function to send emails.

GoDaddy's relay ser er can be rather slow sometimes, it is shared by all of the domains they host, I have seen email take a day to come through using GoDaddy.

In the second step of the Email password wizard, did you set redirects for if the lookup matches or fails? it's a good idea to set these redirects to go to separate pages, this help in determining if the email was sent to the SMTP server or not.

On the last step, make sure the from address is a valid email for your domain. you may also need to leave the from display name setting blank.

you my need to edit the WA_SecurityAssist/MAIL_PHP.php file, change line 211:


php:
$mailObj = mail($mailTo,$mailSubject,$mailContent,$mailHeader);



to:

php:
$mailObj = mail($mailTo,$mailSubject,$mailContent,$mailHeader,"-f".$mailFrom);




it is also possible that the email is coming through but being trapped as spam, don't forget to double check the spam folder.

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bjgarner241692

It is a Linux plan.
From email is valid.
I have not changed any redirects. I did not even realize you could, but in any event, the email is valid. If I use an invalid email, the form stays on the Email Password page. If I use a valid email, it forwards to the login page, as it should.
I do not gete any errors, transport or otherwise. The email just never arrives.

I was not aware that there was a Security Assist version after 1.1.9. I will upgrade it and see if that resolves the issue.

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Jason ByrnesWebAssist

The newer version of Security Assist is version 2.

have you tried updating the line in the WA_SecurityAssist/MAIL_PHP.php file that i mentioned in my previous reply?

it may be that the from address needs to be included as an additional parameter.

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bjgarner241692

Well, that wasn't a lot of fun.
Upgraded, restarted DW, opened page, double clicked behaviour and got an error.

uiInitialize error:
TypeError: gSBOBJ.parameters.EmailSettings has no properties.

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bjgarner241692

Removed behaviour, ran wizard
Error processing:

Error in applyFBSBS:
ReferenceError: WAiRite is not defined.

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Jason ByrnesWebAssist

What other extensions are installed?

Security assist 1 would have included Cookies toolkit as a stand alone extension, that should be uninstalled from the extension manager before installing Security Assist 2.

also, you should reset the workspace, go to Window -> Workspace layout -> Reset '<your layout name>' and Delete the Dreamweaver Cache file from the users configuration folder:
common_installation_issues.php

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bjgarner241692

Completed all of this and I still get the same error referencing iRite.
It stops after adding the Show Region behaviour to this line:
Registration completed successfully, please log in to access the site

Which is interesting, because I am not creating a registration page.

Extensions:
Form Builder 1.02
Menu Writer 2.06
Security Assist 2.05
DataAssist 2.10
eCart 5.0.6
UE 4.0.1
and several others from other vendors.

I am using DW CS6 on Windows 7.

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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bjgarner241692

Removed SA
Installed HTML Editor 3
Installed SA
Ran wizard, worked.
Tested, failed.
Found this link:
t-21969.html
with this post:

$WA_MailObject = WA_SecurityAssist_Definition("yourmailserver.yourdomain.com","25","","","");

to:

$WA_MailObject = WA_SecurityAssist_Definition("","25","","","","");

Key difference being the extra variable in the second line.

set mine to:
$WA_MailObject = WA_SecurityAssist_Definition("smtpout.secureserver.net","25","","","","");

works fine.
It will go to Junk though - probably because of the source (GoDaddy)

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