close ad
Databridge V2 with MySQLi support IS Now Available!
open ad
View Menu

Technical Support Forums

Free, outstanding support from WebAssist and your colleagues

rating

mod_fcgid over utilizing the available PHP resources....

Thread began 8/01/2012 4:47 am by JamieEff | Last modified 8/06/2012 1:51 pm by Jason Byrnes | 780 views | 4 replies |

JamieEff

mod_fcgid over utilizing the available PHP resources....

Hi Guys

I have built a simple site using PCMS and over the last few days the site has been 'falling over' and has been really slow on FTP uploads...

I emailed the hosting company to explain what was happenign as I thought it would be a server issue and it might need a little nudge.

They, the hosting company, came back say that the domain in question's

  mod_fcgid process is over utilizing the available PHP resources for your Domain. Which is causing your site down  



They then went on to say

  As we allow 3 worker process with 256 child process each for PHP. You are exhausting this limits, due to which you are facing this issue.  



Now, I dont know what this is or why it would be happening or if its the site itself or the server so any light you may be able to shed on this would be greatly appreciated

Many thanks

Jamie

Sign in to reply to this post

Jason ByrnesWebAssist

sounds like the issue is being caused by site traffic. I would ask the host more specific details on possible causes of the "mod_fcgid process over utilizing the available PHP resources" and for any suggestions that they have on ways to resolve it.

To me, it sounds the traffic to site is the culprit.

Sign in to reply to this post

JamieEff

I did ask them for more clarification and suggestions and they were as helpful as a chocolate teapot!

Will try again and thanks for your input Jason

Jamie

Sign in to reply to this post

JamieEff

Hi Jason

Have asked them to re-investigate and they have come back with the below....

  We I have investigated the logs found containing errors related to the cPanel user in question.

The logs show that a lot of database queries were killed because they exceeded the execution time of 15 seconds and showed that the number of fcgi processes used by the site has exceeded the maximum limit.  



Thanks

Jamie

Sign in to reply to this post

Jason ByrnesWebAssist

I would need to know what pages have these queries on / what the SQL of the query is in order to help optimize them

Sign in to reply to this post

Build websites with a little help from your friends

Your friends over here at WebAssist! These Dreamweaver extensions will assist you in building unlimited, custom websites.

Build websites from already-built web applications

These out-of-the-box solutions provide you proven, tested applications that can be up and running now.  Build a store, a gallery, or a web-based email solution.

Want your website pre-built and hosted?

Close Windowclose

Rate your experience or provide feedback on this page

Account or customer service questions?
Please user our contact form.

Need technical support?
Please visit support to ask a question

Content

rating

Layout

rating

Ease of use

rating

security code refresh image

We do not respond to comments submitted from this page directly, but we do read and analyze any feedback and will use it to help make your experience better in the future.

Close Windowclose

We were unable to retrieve the attached file

Close Windowclose

Attach and remove files

add attachmentAdd attachment
Close Windowclose

Enter the URL you would like to link to in your post

Close Windowclose

This is how you use right click RTF editing

Enable right click RTF editing option allows you to add html markup into your tutorial such as images, bulleted lists, files and more...

-- click to close --

Uploading file...