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Won't Install

Thread began 7/15/2012 3:30 pm by snap320984 | Last modified 12/01/2014 2:39 pm by Jason Byrnes | 1387 views | 6 replies |

snap320984

Won't Install

I upload all the files and navigate to the install.php page - this automatically launches the next page in the /install_gallery/index.php which has a button link on it "get started". When I click on it, nothing...it won't go any further. If I put the entire URL in pointing to the diagnostic.php page - of /install_gallery/diagnostic.php it just bounces back to the index.php page and the get started button.

help???

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Jason ByrnesWebAssist

most likely the problem is that the server is not storing session variables correctly.

to test the server for session management, use the sessionTest.php file from the following thread:
showpost.php?p=23826&postcount=2

if the session test fails, it is most likely the session.save_path setting in the php.ini file, contact your host to have them correct the problem.

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snap320984

Null

Ok, so it did come back Null - what exactly do I need to tell or ask the host to fix?

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Jason ByrnesWebAssist

show the host the session test script.

it is most likely the session.save_path setting in the php.ini file that needs to be corrected.

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snap320984

Session Management

Got it fixed! That was it...so far, thanks

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info72555

Cannot download test file

the link to the ZIP file you are referring to does not download for me. The cursor turns into an arrow but nothing happens when I click

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Jason ByrnesWebAssist

Here it is attached to this thread.

Attached Files
sessionTest.php.zip
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