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PowerCMS Builder hosting error installed.jpg

Thread began 7/11/2012 9:51 pm by email405213 | Last modified 12/01/2014 12:15 pm by Jason Byrnes | 3271 views | 16 replies |

MarkBeta Tester

PowerCMS Builder hosting error installed.jpg

Hi,

Have read a couple of threads on here about this, but still dont have a solution.

In short. I have a website that I want to give the client control of the content on the public site pages using PowerCMS Builder and a backend system.

Now I've wasted two weeks on this and the client is obviously not happy, so wondered if tech support, or anyone out there has an answer to the problem of:

Hosting with Easyspace, and their anti-virus software on their servers keep deleting my website because it thinks that 'installed.jpg' created automatically with PowerCMS is a virus or dangerous.

Now, if I can't get this to work, what use is the software I've just bought.

Easy answer to change hosting, but client does not want to do this.

So I have to find solution - or at least ask if anyone can help me on this please?

Also, the pages which have the database linked content sometimes do not show - is this because the pages are being called from the database and possibly easyspace is not up to the task of this software? Or, is it the other way round.

All in all, not having a good experience with this Webassist CMS!!

Many thanks
Mark

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Jason ByrnesWebAssist

I have created a support ticket so we can look into this issue further.

To view and edit your support ticket, please log into your support history:
supporthistory.php

If anyone else is experiencing this same issue, please append to this thread.

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MarkBeta Tester

okay, thanks, I am desperately looking forward to your reply - and know other people are too?

Thanks
Mark

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Cologne

I got the same dangerous MESSAGE from my hoster. allinkl.de

Virus 'PHP.Hide-1' found in '/www/htdoc/hoster/hey-koelle/Images/installed.jpg'

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Jason ByrnesWebAssist

here is a copy of the /images/installed.png file converted to php.

you will need to update the WA_Globals/WA_Globals.php file to change line 60:

php:
require_once("../images/installed.png");



to

php:
require_once("../images/installed.php");
Attached Files
installed.php.zip
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simon167250

Instructions?

My host has just flagged up installed.jpg as a potential threat. I've extracted and uploaded the attached php file in the images folder, but can I now delete the jpg file?
Your code indicates a png file rather than a jpg and I'm a little confused.

Simon

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Jason ByrnesWebAssist

yes, you can delete the jpg file, then change the line that references it to references the php file instead.

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simon167250

Thank you

Yes I changed the reference once I uploaded the php file. Many thanks for your help - will make a note of this for future installations.
Simon

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simon167250

Where are we now with this following another release? It looks like the WA_Globals.php no longer references the image, but the image must still be there as I've received another threat message from the host when I uploaded a client's site!

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Jason ByrnesWebAssist

you will need to delete the installed.jpg file from the files before uploading so that the upload does not try to add that file to the server.

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